Customer F&Q
How long does shipping take?
Each piece is carefully handcrafted from contracted factories from all over the world.
Please allow shipping to take up to 2 weeks.
During Holiday Season such as Christmas please expect a slower delivery time due to the amount of orders we receive.
Are there shipping fees?
You can choose between Free Shipping or Premium Insured Shipping for just $3.49.
Will I receive a tracking order?
Yes - after your purchase you'll receive a e-mail with a tracking number.
If you have any problem finding your package please contact us at support@happyhappybaby.co and we will be happy to assist you.
Can I order from outside of the US?
No problem, since our items comes from all over the world.
Please allow more than 2 weeks for shipping then.
It can take up to 3 weeks max.
Will I responsible for the taxes on my international order?
We are not responsible for any duty/import/taxes/customs/etc charges you may incur.
Questions about our Company
Where is your company located?
Our offices are located in Germany, but we ship worldwide for free from our different warehouses.
I need help - how do I get in contact?
We'll soon open up a Whats app order and support hotline.
Until then you can contact us over e-mail
support@happyhappybaby.co or Instagram direct messages
@
Check out our Contact Us for a support ticket form.
Each mail gets an answer within 24 hours. Guaranteed.
Questions about the Lifetime Guarantee
How does the Lifetime Guarantee work?
Usually stores give you 14-30 days to try out your bought pieces and to return them if you're not satisfied.
We're giving you a 365 days satisfaction guarantee.
What else?
On top you get the lifetime opportunity to send us your broken item and get it replaced - no additional costs! (Just cover shipping).
If you're living in the US, keep the item and get a FREE! replacement sent.
Just send us a e-mail
support@happyhappybaby.co so we can send you a replacement.
